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Photo of Consumer Crossroads: Where Financial Services and Litigation Intersect Benjamin Noren
Associate
BNoren@hinshawlaw.com
212-471-6244
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Benjamin Noren has a diverse litigation practice that encompasses commercial matters and civil cases in federal, state and appellate courts. In …

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TCPA Developments: Consumer's Attempt to Revoke Consent to Text Messages Found to be Unreasonable

In Nicole Rando v. Edible Arrangements, International, LLC, a consumer sued Edible Arrangements under the Telephone Consumer Protection Act (TCPA) arguing that the company sent her text messages after she had revoked her consent. The New Jersey federal court granted Edible's Motion to Dismiss, finding that the consumer's revocation was not "reasonable." The consumer was prompted to text "STOP" if she wished to revoke her consent, but the consumer responded instead with long sentences such as "Thank you. I'd like my contact info removed" or "I asked to be removed from this service a few times. Stop the messages." More ›

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